Reliance Maritime Agency’s mission is to aggressively represent our clients through quality service and professionalism, and to reach these goals through uncompromising dedication and ethical standards, while maintaining a stable and profitable business enterprise with the highest reputation.
EXCELLENCE. Reliance has a “passion for excellence”, to be a customer driven agency. Listening and responding to clients’ needs and feedback we receive.
SERVICE. Good customer service is always evolving never static. Being proactive more than reactive, with each day we evolve and improve.
STRENGTH. Our reliability, doing the services promised accurately to eliminate apologies.
ASSURANCE. Conveying to our clients an atmosphere of trust and confidence, ensuring their needs permeate to each employee involved in that call both individually and departmentally.